Listening Intelligence Blog

Winning Strategies to Help Sales Teams Identify Reflective Listeners

Posted by Dana Dupuis on Feb 21, 2019 3:46:03 PM

Studies have shown that people retain just 25% of what they hear due to jam-packed schedules and a lack of understanding about how to effectively listen. One of the most impactful ways to increase lead conversion and boost sales is to ensure that your teams on the front lines of product promotion have a full understanding of how to communicate with different types of customers. Listening Intelligence means using cognitive-based information to learn how people hear, filter and interpret data in order to help alleviate any obstacles to effective communication. By learning the details of how the four main listening styles show up in the world, you and your sales force can gain a competitive edge over other organizations in your industry.

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Topics: Listening for Sales, Listening for Business, Listening Styles, Listening

3 Ways That Listening Changes Sales

Posted by Dana Dupuis on Jan 31, 2019 8:00:00 AM

Sales is less about having the right opportunities and more about handling those opportunities right. That's why empowering your sales team to fully grasp and excel at the entire communication equation is so advantageous for their productivity, morale, and ability to accelerate your company's financial goals. In fact, research reveals that high-performing sales organizations are twice as likely to offer supportive sales training than their low-performing competitors. 

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Topics: Listening for Business, Listening Styles, Listening for Sales

How to Identify Highly Conceptual Listeners

Posted by Dana Dupuis on Jan 28, 2019 9:00:00 AM

Understanding the way others listen can help you communicate more effectively with them. The ECHO Listening Profile teaches you to recognize four distinct types of listening: Connective, Analytical, Reflective, and Conceptual. We all exhibit some combinations of these different styles. However, one style is often more dominant than the others. Recognizing a listener's dominant style is essential if you want to communicate well with him or her. In this article, we'll be looking at people who are highly conceptual listeners.

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Topics: Listening for Sales, Listening for Business, Listening Styles, Listening

The ECHO Listening Assessment Overview

Posted by John Winter on Jan 25, 2019 12:16:00 PM

If you hire or manage people, you’ve probably encountered at least a handful of assessment tools. There are dozens of these tools on the market, and each promises insight into the minds and behavior of your team members.

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Topics: Listening for Business, Listening for Sales, Listening Styles, Listening, Insider

Why We Need to Go Beyond Active Listening

Posted by Dana Dupuis on Jan 23, 2019 12:03:14 PM

Effective listening is essential in all industries and environments. Active listening is often recommended as a way to improve your listening skills. As it turns out, however, listening actively is only the first step if you want to really understand others and communicate effectively with them. Let's look at why it's essential to be a good listener and why it's important to go beyond just active listening. 

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Topics: Listening for Sales, Listening for Business, Listening Styles, Listening

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