Listening Intelligence Blog

Listening Intelligence: The Powerful Combination of Active Listening and Cognitive Diversity

Posted by Christina Guarino on Nov 6, 2019 7:00:00 AM

This is the third blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. As the last two blogs have described, both active listening and cognitive diversity are important tools to enhance team creativity, cohesiveness, and productivity. But they also carry hidden drawbacks when implemented one without the other that may lead to potential decreases in collaboration. Listening Intelligence merges the high value of active listening and cognitive diversity, fashioning a combination stronger than the sum of its parts.

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Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Cultivate Cognitive Diversity to Take Your Team to the Next Level

Posted by Christina Guarino on Oct 8, 2019 9:26:00 AM

 

This is the second blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. Recognizing the diverse viewpoints on your team (i.e., cognitive diversity) is the key to fostering creativity and boosting productivity.  

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Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Active Listening: How It Supports Business Success and Where It Falls Short

Posted by Christina Guarino on Sep 23, 2019 7:10:00 AM

 

This is the first blog in a series of three that will explore active listening, cognitive diversity, and then how they combine to create even greater business success through Listening Intelligence. The first step to improving your listening is to be an active, attentive listener let's explore this below.  

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Topics: Listening for Business, Listening, Listening for Sales, Leadership, Communication, Performance, Active Listening

Is Listening 100% of the Communication Equation?

Posted by Allison O'Brien on Sep 9, 2019 9:54:02 AM

This week I had a rich and thought-provoking conversation with Tom, a seasoned business strategy consultant, about how he uses the ECHO Listening Profile with his clients.

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Topics: Listening for Business, Listening, Leadership, Communication, Performance

Leadership vs Management: Communication in the Workplace

Posted by Allison O'Brien on May 22, 2019 2:03:18 PM

As a leader, are you ever disappointed in your team?  How we make requests of others can predict their success or failure.

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Topics: Listening for Business, Leadership

Key Ways for Sales Teams To Identify Highly Analytical Listeners

Posted by Dana Dupuis on Feb 28, 2019 9:00:00 AM

Understanding the listening preferences of prospective clients and long-term customers is key to optimizing your organization's ability to procure new business and help your sales departments thrive. Research has shown that small businesses with 100 employees or more can save over $400,000 annually just by making pivotal communication improvements, and this number reaches the tens of millions for larger organizations.

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Topics: Listening for Business, Listening Styles, Listening, Listening for Sales

Winning Strategies to Help Sales Teams Identify Reflective Listeners

Posted by Dana Dupuis on Feb 21, 2019 3:46:03 PM

Studies have shown that people retain just 25% of what they hear due to jam-packed schedules and a lack of understanding about how to effectively listen. One of the most impactful ways to increase lead conversion and boost sales is to ensure that your teams on the front lines of product promotion have a full understanding of how to communicate with different types of customers. Listening Intelligence means using cognitive-based information to learn how people hear, filter and interpret data in order to help alleviate any obstacles to effective communication. By learning the details of how the four main listening styles show up in the world, you and your sales force can gain a competitive edge over other organizations in your industry.

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Topics: Listening for Business, Listening Styles, Listening, Listening for Sales

3 Ways That Listening Changes Sales

Posted by Dana Dupuis on Jan 31, 2019 8:00:00 AM

Sales is less about having the right opportunities and more about handling those opportunities right. That's why empowering your sales team to fully grasp and excel at the entire communication equation is so advantageous for their productivity, morale, and ability to accelerate your company's financial goals. In fact, research reveals that high-performing sales organizations are twice as likely to offer supportive sales training than their low-performing competitors. 

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Topics: Listening for Business, Listening Styles, Listening for Sales

How to Identify Highly Conceptual Listeners

Posted by Dana Dupuis on Jan 28, 2019 9:00:00 AM

Understanding the way others listen can help you communicate more effectively with them. The ECHO Listening Profile teaches you to recognize four distinct types of listening: Connective, Analytical, Reflective, and Conceptual. We all exhibit some combinations of these different styles. However, one style is often more dominant than the others. Recognizing a listener's dominant style is essential if you want to communicate well with him or her. In this article, we'll be looking at people who are highly conceptual listeners.

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Topics: Listening for Business, Listening Styles, Listening, Listening for Sales

The ECHO Listening Assessment Overview

Posted by John Winter on Jan 25, 2019 12:16:00 PM

If you hire or manage people, you’ve probably encountered at least a handful of assessment tools. There are dozens of these tools on the market, and each promises insight into the minds and behavior of your team members.

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Topics: Insider, Listening for Business, Listening Styles, Listening, Listening for Sales