Listening Intelligence Blog

Avoid the Hidden Costs of Unclear Requests

Posted by Brian Branagan on Aug 19, 2019 7:35:00 AM

Requests that aren’t specific about the desired outcomes are a frequent cause of miscoordination in the workplace. When looking at the financial and human waste that is caused by team members who don't clearly ask for what they need, the resulting costs to a company are staggering. 

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Topics: Listening, Leadership, Cognitive Diversity, Communication, Productivity

Leadership vs Management: Communication in the Workplace

Posted by Allison O'Brien on May 22, 2019 2:03:18 PM

As a leader, are you ever disappointed in your team?  How we make requests of others can predict their success or failure.

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Topics: Listening for Business, Leadership

Should Listening Assessments be Used as a Hiring Tool?

Posted by Allison O'Brien on May 21, 2019 10:33:26 AM

A client recently asked me if her company should require every applicant to complete our company’s listening assessment as part of their hiring and vetting process. My answer: “maybe yes, but also maybe no. It really depends on the purpose and what you’re hoping to gain from the results. “

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Topics: Hiring, Leadership