Listening Intelligence Blog

Creating a Listening Culture: Part Two

Posted by Allison O'Brien on Dec 5, 2019 9:00:00 AM

In part one of "Creating a Listening Culture" I shared a staggering statistic. 89% of companies have written core values statements, but only 53% of employees know what they are. 

Read More

Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Creating a Listening Culture: Part One

Posted by Allison O'Brien on Nov 21, 2019 8:00:00 AM

After reading Gallup’s recent State of the American Workplace report, I would say we have a crisis in the American workforce. There are 100 million full-time employees in the United States and only one-third of them report feeling engaged at work. The other two-thirds are either actively disengaged (16%), or actively looking for a new job and watching for openings (51%). What is most striking is that only 13% of U.S. workers strongly agree that their organization's leadership communicates effectively.

Read More

Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Listening Intelligence: The Powerful Combination of Active Listening and Cognitive Diversity

Posted by Christina Guarino on Nov 6, 2019 7:00:00 AM

This is the third blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. As the last two blogs have described, both active listening and cognitive diversity are important tools to enhance team creativity, cohesiveness, and productivity. But they also carry hidden drawbacks when implemented one without the other that may lead to potential decreases in collaboration. Listening Intelligence merges the high value of active listening and cognitive diversity, fashioning a combination stronger than the sum of its parts.

Read More

Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Cultivate Cognitive Diversity to Take Your Team to the Next Level

Posted by Christina Guarino on Oct 8, 2019 9:26:00 AM

 

This is the second blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. Recognizing the diverse viewpoints on your team (i.e., cognitive diversity) is the key to fostering creativity and boosting productivity.  

Read More

Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Active Listening: How It Supports Business Success and Where It Falls Short

Posted by Christina Guarino on Sep 23, 2019 7:10:00 AM

 

This is the first blog in a series of three that will explore active listening, cognitive diversity, and then how they combine to create even greater business success through Listening Intelligence. The first step to improving your listening is to be an active, attentive listener let's explore this below.  

Read More

Topics: Listening for Business, Listening, Listening for Sales, Leadership, Communication, Performance, Active Listening

Is Listening 100% of the Communication Equation?

Posted by Allison O'Brien on Sep 9, 2019 9:54:02 AM

This week I had a rich and thought-provoking conversation with Tom, a seasoned business strategy consultant, about how he uses the ECHO Listening Profile with his clients.

Read More

Topics: Listening for Business, Listening, Leadership, Communication, Performance

Avoid the Hidden Costs of Unclear Requests

Posted by Brian Branagan on Aug 19, 2019 7:35:00 AM

Requests that aren’t specific about the desired outcomes are a frequent cause of miscoordination in the workplace. When looking at the financial and human waste that is caused by team members who don't clearly ask for what they need, the resulting costs to a company are staggering. 

Read More

Topics: Listening, Leadership, Cognitive Diversity, Communication, Productivity

Leadership vs Management: Communication in the Workplace

Posted by Allison O'Brien on May 22, 2019 2:03:18 PM

As a leader, are you ever disappointed in your team?  How we make requests of others can predict their success or failure.

Read More

Topics: Listening for Business, Leadership

Should Listening Assessments be Used as a Hiring Tool?

Posted by Allison O'Brien on May 21, 2019 10:33:26 AM

A client recently asked me if her company should require every applicant to complete our company’s listening assessment as part of their hiring and vetting process. My answer: “maybe yes, but also maybe no. It really depends on the purpose and what you’re hoping to gain from the results. “

Read More

Topics: Hiring, Leadership