Listening Intelligence Blog

Building Trust in a Disrupted Workplace

Posted by Allison O'Brien on Mar 19, 2020 11:26:15 AM

The COVID-19 outbreak is testing the status quo. In less than one month, the way we do business has dramatically changed globally. Nearly every company is now requiring all employees with the capability to work from home to do so. Some experts have suggested this is accelerating the arrival of a new era of work; while current adaptations are seen to be temporary, many of these changes will carry forward even after the pandemic has passed. With that in mind, let’s consider what we already know about remote working.

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Topics: Listening, Leadership, Communication, Trust

Prepping for the Next Generation of Leadership

Posted by Allison O'Brien on Mar 4, 2020 1:09:05 PM

There is a blind spot at the executive level when it comes to Leadership Development. More often than not, a company’s top performers get promoted from within to fill vacant or newly created leadership roles. But without being prepared for their new position, their upward career trajectory starts to level off.  

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Topics: Listening for Business, Listening Styles, Listening, Leadership, Productivity, Performance, Active Listening, Engagement

Your Employees Want to Share Their Wisdom: Are You Listening?

Posted by Allison O'Brien on Feb 13, 2020 12:39:48 PM

Do your employees voice their ideas? Do you listen when they do?

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Topics: Listening for Business, Listening, Leadership, Performance

4 Steps to Giving Well Received Feedback

Posted by Allison O'Brien on Jan 7, 2020 9:38:49 AM

Giving feedback is one of the essential components of establishing credibility and trust with your team, yet it’s often overlooked as an essential component in management training programs.

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Topics: Leadership, Communication, Productivity, Performance, Engagement

Creating a Listening Culture: Part Two

Posted by Allison O'Brien on Dec 5, 2019 9:00:00 AM

In part one of "Creating a Listening Culture" I shared a staggering statistic. 89% of companies have written core values statements, but only 53% of employees know what they are. 

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Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Creating a Listening Culture: Part One

Posted by Allison O'Brien on Nov 21, 2019 8:00:00 AM

After reading Gallup’s recent State of the American Workplace report, I would say we have a crisis in the American workforce. There are 100 million full-time employees in the United States and only one-third of them report feeling engaged at work. The other two-thirds are either actively disengaged (16%), or actively looking for a new job and watching for openings (51%). What is most striking is that only 13% of U.S. workers strongly agree that their organization's leadership communicates effectively.

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Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Listening Intelligence: The Powerful Combination of Active Listening and Cognitive Diversity

Posted by Christina Guarino on Nov 6, 2019 7:00:00 AM

This is the third blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. As the last two blogs have described, both active listening and cognitive diversity are important tools to enhance team creativity, cohesiveness, and productivity. But they also carry hidden drawbacks when implemented one without the other that may lead to potential decreases in collaboration. Listening Intelligence merges the high value of active listening and cognitive diversity, fashioning a combination stronger than the sum of its parts.

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Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Cultivate Cognitive Diversity to Take Your Team to the Next Level

Posted by Christina Guarino on Oct 8, 2019 9:26:00 AM

 

This is the second blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. Recognizing the diverse viewpoints on your team (i.e., cognitive diversity) is the key to fostering creativity and boosting productivity.  

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Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening

Active Listening: How It Supports Business Success and Where It Falls Short

Posted by Christina Guarino on Sep 23, 2019 7:10:00 AM

 

This is the first blog in a series of three that will explore active listening, cognitive diversity, and then how they combine to create even greater business success through Listening Intelligence. The first step to improving your listening is to be an active, attentive listener let's explore this below.  

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Topics: Listening for Business, Listening, Listening for Sales, Leadership, Communication, Performance, Active Listening

Is Listening 100% of the Communication Equation?

Posted by Allison O'Brien on Sep 9, 2019 9:54:02 AM

This week I had a rich and thought-provoking conversation with Tom, a seasoned business strategy consultant, about how he uses the ECHO Listening Profile with his clients.

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Topics: Listening for Business, Listening, Leadership, Communication, Performance