Listening Intelligence Blog

5 Ways Listening Can Improve Productivity

Posted by Dana Dupuis on May 29, 2020 4:50:29 PM

You're no stranger to the concept of communication. After all, communication — whether over the phone or face-to-face — is a huge part of your work life. However, when many people think about communication, they're biased towards the role of speaking. But the other half of communicationlistening, is equally important. By improving your ability to listen, you will improve your communication overall. And that can make big differences for your team's productivity.

How listening improves productivity is one of our most loved topics and we wanted to re-share it now because it's even more relevant today than we originally posted it almost two years ago. Read more below on how more effective listening can boost you and your team's productivity!

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Topics: Listening for Business, Listening, Communication, Productivity, Performance, Active Listening, Engagement

Sales Is About Listening

Posted by Allison O'Brien on May 1, 2020 5:22:07 PM

I wish I had a dollar for every time I heard someone say, “I hate sales.” Whether they said it from the perspective of “I don’t want to sell,” or “I don’t like the feeling of being ‘sold’ to,” I get it. I hate the typical notion of sales as well, what it is and how it’s generally done. But that’s not how it has to be. We can shift that paradigm by making sales about learning and listening first.

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Topics: Listening, Listening for Sales, Sales, Selling, Communication, Active Listening

Listening: The Other Half of the Communication Equation

Posted by Allison O'Brien on Apr 10, 2020 11:05:00 AM

The first time you meet someone new in a business or personal setting, the first question typically asked is, “What do you do for work?”

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Topics: Listening for Business, Listening, Assessments, Communication, Performance, Active Listening

Do You Listen When You Disagree?

Posted by Allison O'Brien on Mar 31, 2020 7:44:41 PM

We live in polarizing times. You’re either on my side, or you’re not. You agree with me, or you don’t. You get it, or you’re one of “them.”

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Topics: Listening, Communication, Active Listening

Building Trust in a Disrupted Workplace

Posted by Allison O'Brien on Mar 19, 2020 11:26:15 AM

The COVID-19 outbreak is testing the status quo. In less than one month, the way we do business has dramatically changed globally. Nearly every company is now requiring all employees with the capability to work from home to do so. Some experts have suggested this is accelerating the arrival of a new era of work; while current adaptations are seen to be temporary, many of these changes will carry forward even after the pandemic has passed. With that in mind, let’s consider what we already know about remote working.

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Topics: Listening, Leadership, Communication, Trust

How to Identify & Connect With Different Types of Listeners

Posted by Christina Guarino on Jan 30, 2020 4:07:07 PM

Everyone listens to and processes information differently. Since listening is half of communication, the benefits of listening intelligently are profound. One study of 267 leading U.S. businesses found that upgrading your team members' communication effectiveness is associated with a 30% improvement in your organization's market value. Additionally, small and medium-sized businesses with 100 employees or more can save nearly $525,000 annually just by offering and properly implementing communication tools that help members of their organization effectively engage with clients and co-workers alike. 

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Topics: Listening for Business, Listening Styles, Listening, Cognitive Diversity, Communication

4 Steps to Giving Well Received Feedback

Posted by Allison O'Brien on Jan 7, 2020 9:38:49 AM

Giving feedback is one of the essential components of establishing credibility and trust with your team, yet it’s often overlooked as an essential component in management training programs.

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Topics: Leadership, Communication, Productivity, Performance, Engagement

Creating a Listening Culture: Part Two

Posted by Allison O'Brien on Dec 5, 2019 9:00:00 AM

In part one of "Creating a Listening Culture" I shared a staggering statistic. 89% of companies have written core values statements, but only 53% of employees know what they are. 

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Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Creating a Listening Culture: Part One

Posted by Allison O'Brien on Nov 21, 2019 8:00:00 AM

After reading Gallup’s recent State of the American Workplace report, I would say we have a crisis in the American workforce. There are 100 million full-time employees in the United States and only one-third of them report feeling engaged at work. The other two-thirds are either actively disengaged (16%), or actively looking for a new job and watching for openings (51%). What is most striking is that only 13% of U.S. workers strongly agree that their organization's leadership communicates effectively.

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Topics: Listening for Business, Listening, Leadership, Communication, Productivity, Performance

Listening Intelligence: The Powerful Combination of Active Listening and Cognitive Diversity

Posted by Christina Guarino on Nov 6, 2019 7:00:00 AM

This is the third blog in a series of three that is covering active listening, cognitive diversity, and then how these two components combine to skyrocket team performance through Listening Intelligence. As the last two blogs have described, both active listening and cognitive diversity are important tools to enhance team creativity, cohesiveness, and productivity. But they also carry hidden drawbacks when implemented one without the other that may lead to potential decreases in collaboration. Listening Intelligence merges the high value of active listening and cognitive diversity, fashioning a combination stronger than the sum of its parts.

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Topics: Listening for Business, Leadership, Cognitive Diversity, Communication, Productivity, Performance, Active Listening