Listening Intelligence Blog

The ECHO Listening Assessment Overview

Posted by John Winter on Jan 25, 2019 12:16:00 PM

If you hire or manage people, you’ve probably encountered at least a handful of assessment tools. There are dozens of these tools on the market, and each promises insight into the minds and behavior of your team members.

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Topics: Insider, Listening for Business, Listening Styles, Listening, Listening for Sales

Why We Need to Go Beyond Active Listening

Posted by Dana Dupuis on Jan 23, 2019 12:03:14 PM

Effective listening is essential in all industries and environments. Active listening is often recommended as a way to improve your listening skills. As it turns out, however, listening actively is only the first step if you want to really understand others and communicate effectively with them. Let's look at why it's essential to be a good listener and why it's important to go beyond just active listening. 

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Topics: Listening for Business, Listening Styles, Listening, Listening for Sales

What Is Listening?

Posted by Dana Dupuis on Dec 20, 2018 9:00:00 AM

We’ve all heard about the importance of becoming better listeners. The idea of being a good or active listener is often cited as a fundamental component of effective marketing, sales, or leadership. At the same time, there isn't usually much detailed information about what this actually means. What is listening, exactly? How can we actually become better listeners and why should we set such a goal? 

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Topics: Listening

5 Ways Better Listening Can Improve Productivity

Posted by Dana Dupuis on Dec 13, 2018 2:29:54 PM

You're no stranger to the concept of communication. After all, communication — whether over the phone or face-to-face — is a huge part of your work life. However, when many people think about communication, they're biased towards the role of speaking. But the other half of communicationlistening, is equally important. By improving your ability to listen, you will improve your communication overall. And that can make big differences for your team's productivity:


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Topics: Listening for Business, Listening